Effective Date: March 22, 2026 Target Region: Pakistan

Welcome to Oreesha (www.oreesha.com). By browsing our website, creating an account, or purchasing our fragrances, you are agreeing to the following terms of service. Read them carefully. If you do not agree with these rules, please do not use our website.

1. General Conditions

We operate exclusively within Pakistan. We reserve the right to refuse service, cancel orders, or terminate accounts at our discretion, especially in cases of suspected fraud, abuse of our systems, or violation of these terms.

2. User Accounts and Security

When you use the “Create an Account” feature on our site:

  • You are responsible for keeping your username and password secure.
  • If you lose your password, use the “Lost your password?” link. We cannot retrieve your encrypted password for you.
  • You agree to provide accurate billing and shipping information. If a package is returned because you provided an incorrect address or phone number, you may be responsible for the secondary shipping costs.

3. Product Information and Availability

We sell fragrances and related products.

  • Details: We make every effort to display the correct descriptions, weights, dimensions, and stock availability for our products.
  • Errors: Occasionally, there may be typographical errors or inaccuracies regarding pricing or stock. We reserve the right to correct any errors and to cancel orders placed for products listed at the incorrect price.
  • Comparisons: Our site includes a feature to compare products (Image, SKU, Rating, Price, Stock). This tool is for your convenience, but final product details at checkout are what dictate your actual order.

4. Pricing and Payments

  • All prices on Oreesha.com are listed in Pakistani Rupees (PKR).
  • Prices for our products are subject to change without notice.
  • We offer Cash on Delivery (COD) as a primary payment method, alongside select online payment gateways. For COD orders, you agree to have the exact cash amount ready at the time of delivery. Refusing a legitimate COD order at the doorstep may result in your account being banned from future purchases.

5. Shipping and Delivery

  • We deliver strictly within Pakistan.
  • Delivery timelines are estimates provided by our local courier partners. We are not liable for delays caused by the courier, bad weather, or regional unrest.
  • Risk of loss passes to you once the tracking shows the item has been delivered to your specified address.

6. Returns and Exchanges

Because fragrances are personal care items, our return policy is strict to ensure quality and hygiene for all customers:

  • Damaged or Incorrect Items: If you receive a broken bottle or the wrong fragrance, you must contact us at [email protected] within 48 hours of delivery with photo evidence. We will arrange a replacement.
  • Change of Mind: We do not accept returns or exchanges simply because you do not like the scent. Unsealed or sprayed perfumes cannot be returned under any circumstances.

7. Intellectual Property

Everything you see on Oreesha.com—including our brand name, logos, product descriptions, blog posts, and information on our “Our Artisans” page—is the property of Oreesha. You may not copy, scrape, reproduce, or use our content for commercial purposes without our written permission.

8. Third-Party Links

Our website or blog may contain links to third-party websites (like our social media profiles: Facebook, Twitter, LinkedIn). We do not control these external sites and are not responsible for their content or terms.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the Islamic Republic of Pakistan. Any disputes related to these terms or your use of the website will be handled in the appropriate courts within Pakistan.

10. Changes to These Terms

We can update these terms at any time. When we do, we will change the “Effective Date” at the top of this page. Your continued use of the site means you accept the updated terms.

11. Contact Information

For any questions regarding these Terms of Service, please contact: Email: [email protected]